We ship EV charging gear across Europe, with tracking on every order. Here’s exactly what to expect. This is the friendly summary — the complete terms are in our Shipping Policy, which takes precedence if anything differs.
Where we ship
We deliver to addresses across the European Union. If you’re not sure we reach your location, enter your address at checkout or contact us before ordering.
Free shipping
Shipping is free on all EU orders over €50. For orders under €50, a standard shipping fee is calculated and shown at checkout before you pay.
Processing time
We prepare and dispatch orders within 1–3 business days of payment. You’ll receive an email with tracking as soon as your order leaves the warehouse.
Delivery estimates
After dispatch, typical delivery times to most of Europe are 7–14 business days. Remote regions, islands and peak periods can take a little longer. Because we source directly from overseas suppliers to keep prices low, delivery takes a few days more than a local store would — we’d rather tell you that honestly than over-promise.
These are estimates, not guarantees, and can be affected by couriers, weather and customs handling outside our control.
Tracking
Every order ships with tracking. You’ll get a tracking link by email when your order is dispatched; if you haven’t received it within a few days of ordering, check your spam folder or contact us.
Customs & duties
For deliveries within the EU, applicable import taxes are handled so you won’t face surprise customs charges on delivery. If you’re ordering to a location with specific import rules, see the full Shipping Policy or ask us first.
Delays
Most orders arrive comfortably within the estimated window. If yours is running late, contact us with your order number and we’ll chase the courier and keep you updated. If a parcel is confirmed lost in transit, we’ll send a replacement or issue a refund.
Questions about a delivery? Contact us — we reply within one business day. For full terms, see our Shipping Policy.